OFFLEY STUDIO PHOTOGRAPHY | Ellesmere Port, Wirral & Cheshire

Frequently Asked Questions

Our goal is to provide you with friendly and personalised photography service with luxury award winning products you’ll love.

There is always a warm and welcoming atmosphere at our studio and our sessions reflect this, putting you at ease so you can enjoy yourself, relax and have some fun.

We are a family run business established in 1948 by Roy Offley, with Sarah his granddaughter proudly being the third generation of portrait photographer in the family.  We use this skill and important experience to provide you with beautiful professional portraits you will cherish for ever and be proud to own and display in your home.

BEFORE YOUR SESSION

Booking is easy, you can either call and chat with Sarah on 0151 348 1234 or alternatively please contact us here.

We are available by appointment on weekdays, weekday evenings and Saturdays for your convience.

Sarah will send you a comprehensive ‘what to expect’ guide before the shoot which details clothing, makeup tips and more.  We will then chat on the phone in the week leading up to the photo session and plan the shoot together.

Every session is unique and we embrace your individuality!  We will help with clothing ideas, items to bring & colour schemes to create your very own unique story.

It’s totally natural for us Mums to feel a little insecure about how we look.

Sarah prides herself on making the most camera-shy of Mums (and Dads) look fantastic.  She’ll use the most flattering light whilst giving you tips on things to do whilst I’m shooting to make you look great.

Yes we do.  At no extra cost, all images are carefully and professionally retouched if necessary including removing any blemishes, marks, skin retouching, teeth whitening, digital ‘nip and tuck’ and head swaps are also included ensuring that you have perfect photographs you will love.  

If you have any particular concerns, please let us know. 

Yes we do!  We photograph sessions on SATURDAYS, we are closed on Sundays.  Saturdays are very busy so please contact as far in advance as possible.

No, you can wait until you have seen your gallery of images at your viewing session (around a week after your portrait session) before you decide what products you want to go for and which images you wish to purchase.  Your session fee is payable in advance to confirm your booking, then the rest is payable when you order from your gallery (we offer interest free payment plans too!)

Sarah prides herself and delivering a bespoke service to all customers from start to finish.  We want you to enjoy the whole experience.  We want you to be not just ‘pleased’ with the final result but delighted!

at your session

Normally around 60 minutes. If there are children and babies involved in the session, Sarah starts the session by playing, blowing bubbles and making sure that they are settled in before starting.  Then once started the session will run smoothly, you’ll hardly notice the time fly!  A wide variety of images in different poses, relaxed casual, candid and informal will be taken.

Don’t worry!  There isn’t anything in 17 years of shooting that Sarah hasn’t experienced, and she prides herself in getting the best out of each different personality whether that be shy, stubborn or full of energy.

We will chat on the phone before the session to find out all about your children so Sarah know how to get the best possible photographs of them.  

If they do happen to have a wobble during the session, it’s no problem, there’s usually something we can do to distract them so they have fun again, then we’ll just start shooting once they’ve cheered up!

Yes that’s no problem at all!  We have a dog ourselves (Alfie) and understand what an important of our family he is.

Please let us know in advance if you wish to bring your dog along to the session.

Yes we are happy to reschedule your session to another date at no extra cost, we just ask that you give 2 days notice.

after your session

At the end of your portrait session we will arrange a convenient day and time for you to come back to the studio for your viewing and ordering session, this is usually the week after your portrait session depending on availability. 

If you have a tight deadline to have any products delivered, say a birthday date or anniversary date then please let us know when booking your initial portrait session and we will try our best to accommodate you.

We have a fantastic range of award winning products on offer.  From prints, digitals and folio boxes to wall portraits and wall clusters, there is something for everyone.  Please feel free to click here to view our current price list

No not at all!  We don’t employ hard sell, Sarah will show you a slideshow of your images and then help you whittle down to those images you love. 

Yes we do.  We understand that you may want to have your images in digital form so you can print them yourselves or enjoy them on your mobile devices and tablets.

We offer digital images in packages of 10, 15 and 20 either as USB flash drive or in one of our luxury Folio Boxes. Please get in touch to receive a full current price list.

Your order will be ready to collect within 4 weeks from date of order.

If you have a tight deadline to meet, please let us know and we will do our very best to accommodate you.